Start with the firm’s actual bottleneck
Bosseo describes Custom Software as software built around a firm’s workflow rather than an off-the-shelf product that almost fits. Its public examples include client portals, intake tools, internal dashboards, speed-to-lead tools and referral fee trackers. Those examples are not a promise that every requested feature will be suitable or available without scoping. They show the kinds of operational problems the consultation can examine. That geographic fact identifies the local service context; it does not establish demand, case volume, competition or the need for a particular application.
Recommended approach
Bring one process to the consultation in plain language: what happens, who handles it, where information is re-entered, and what the team needs the tool to do. Ask Bosseo to distinguish a custom build from a configuration, process change or existing product that may better fit the problem.
