1. Define the service area before you design the questions
Crooked River Ranch is a census-designated place in Oregon with recorded county relationships to both Deschutes County and Jefferson County. A firm may serve people in the community, one or both counties, or a broader Oregon market. Those are different choices. A Video Intake flow should not treat the place name, county coverage and statewide service area as interchangeable. The local population estimate is eligibility context only; it does not show how many people need a lawyer or how many will complete an intake.
Recommended approach
Decide which geographic questions matter to your firm before choosing the opening path. If location affects whether you accept a matter, ask for the relevant location in the flow and define how that answer should be reviewed. Keep Crooked River Ranch, Deschutes County, Jefferson County and Oregon as distinct geographic choices rather than presenting one as proof of another. Use the consultation to review whether location should affect qualification, ownership or escalation.
