What does the ROI Dashboard track?+
Bosseo’s public product page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, site traffic, calls, forms, video intakes, lead classifications, case types, source attribution, reviews and trends over time. Confirm the fields and scope proposed for your firm.
Can it show Cottage Grove separately from Lane County?+
That should be confirmed during consultation. Cottage Grove is a municipality in Lane County, and those geographic levels should not be combined automatically. Ask how service-and-city targets, lead records and attribution will be labeled.
Does a ranking prove that marketing produced a case?+
No. A ranking is a visibility measure. The dashboard page describes connections among rankings, calls, leads, matters and revenue, but you should confirm definitions, attribution limits and available fields before treating any connection as financial proof.
How are calls and leads classified?+
The public page describes calls as recorded, transcribed and tagged by case type, with contacts classified as Potential New Client, Current Client or Other. Ask how duplicates, corrections, spam, existing clients and uncertain classifications are handled for your firm.
Who should be allowed to see transcripts and financial information?+
Your firm should decide this with Bosseo. Ask whether access can be assigned by role, who can change permissions, how departing users are handled, and how records are corrected, exported or recovered. Do not assume a permission or retention policy that has not been confirmed.
Is the dashboard a substitute for intake or accounting records?+
It should not automatically be treated as one. The dashboard is described as a measurement view across rankings, calls, leads and related signals. Confirm how matters and revenue are represented, then compare its definitions with the firm’s intake and financial records before using it for formal reporting.