1. Define what “ROI” means before reviewing the screen
Bosseo’s public ROI Dashboard page describes rankings, calls, leads, case-type breakdowns, forms, video intakes, source attribution, reviews and trends. It also says leads and matters by case type can be tied to revenue. Those capabilities make definitions essential. A potential new client is not the same as a qualified matter, signed representation, collected fee or realized return. A Corvallis inquiry may also be outside the firm’s practice scope or service area. The dashboard should not turn a population estimate for Corvallis into a forecast of legal demand.
Recommended approach
Ask Bosseo to show the exact definitions used for contact, potential new client, current client, other, lead, matter, retainer and revenue. Decide which events your firm will treat as marketing outcomes. Keep Corvallis, Benton County and any wider Oregon service area as separate geographic fields so a city result is not mistaken for a county or statewide result.
