What geographic area should an Aloha firm use in its dashboard review?+
Start by distinguishing Aloha CDP, Washington County and Oregon. Aloha is recorded in Washington County, and its 2020–2024 ACS 5-year population estimate is 52,389. That context does not prove demand or lead potential. Ask Bosseo how each geography is labeled and reported.
What does Bosseo’s ROI Dashboard say it tracks?+
Bosseo’s public page describes live keyword rankings, SERP features, AI citations, calls, recordings and transcripts, lead classifications, case-type breakdowns, forms, video intakes, source attribution, review counts and trends. Confirm the exact scope and definitions for your firm during a consultation.
Does every call count as a lead?+
No conclusion should be assumed from a call total. The public page describes separate classifications for Potential New Client, Current Client and Other. Your firm should approve the rules for duplicates, referrals, existing clients, spam and inquiries outside your practice.
Can the dashboard prove that marketing caused a retained matter?+
A dashboard may organize source, page, call, lead and matter information, but a relationship between two reported events is not automatically proof of causation. Ask how records are linked and identify which outcomes require manual confirmation.
Who should receive access?+
Bosseo’s public page says access can be provided to partners, office managers and intake leads. Your firm should decide which roles need summaries, intake information, recordings or transcripts, then ask how permissions are assigned and changed.
What should we ask about missing or incorrect data?+
Ask how delayed updates, incorrect classifications, unavailable recordings, duplicate contacts and attribution gaps are identified and corrected. Also ask about retention and recovery terms. The public page does not establish a particular uptime level or recovery commitment.