Is the ROI Dashboard a substitute for the firm’s case-management or accounting records?+
The public page describes a marketing and intake measurement view. It does not establish that it replaces a case-management or accounting system. Ask how matter and revenue-related fields would be available, reconciled and corrected before using them for financial decisions.
Can the dashboard separate Weatherford from Custer County?+
That should be confirmed in the proposed scope. Weatherford is a city in Custer County, and those geographic levels should not be treated as identical. Ask how ranking targets, source attribution and reporting labels would distinguish them.
What does Bosseo say the dashboard tracks?+
The public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, transcripts, summaries, case-type tags, forms, video intakes, source attribution, reviews and trends. Confirm which items apply to your proposed configuration.
How should the firm evaluate a reported lead count?+
First confirm the definitions. Ask how Potential New Clients are separated from current clients, vendors, spam and other contacts; how duplicates are handled; and how case types are assigned. Review the underlying records before comparing periods.
What should we ask about access to calls and transcripts?+
Ask who can view recordings, transcripts and summaries, how access is granted or removed, how misclassifications are corrected and what recovery options apply. These are implementation decisions to confirm for your account, not assumptions available by a general product description.
Does a dashboard guarantee search visibility or revenue?+
No dashboard should be treated as proof of a future ranking, lead or revenue outcome. The public page describes measurement capabilities, while Google guidance says automation does not guarantee crawling, indexing or search visibility. Use the consultation to define what will be measured and how results will be interpreted.