What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law-firm website. A visitor answers questions about the situation, and the inquiry is qualified by case type, urgency and fit before reaching the firm’s team.
How is it different from a contact form?+
A contact form generally asks a visitor to provide basic contact details and an open-ended description. Bosseo’s described Video Intake uses video guidance, one question at a time and practice-area-specific paths. The exact questions and decisions should be reviewed with your firm.
Can we decide which case types the intake covers?+
Bosseo states that each practice area can have its own qualification path and that the survey can be weighted toward the work a firm wants to grow. Your firm still needs to approve its practice areas, geographic boundaries and qualification rules.
Where do completed intakes go?+
Bosseo states that completed inquiries can be delivered with answers attached and tagged by case type. Bosseo also describes inbox, CRM and case-management delivery in the broader product description. Confirm the exact destination, routing and any related Automation scope before implementation.
Will Video Intake determine whether we should accept a case?+
No service description should replace your firm’s review. The intake can organize information and support qualification, but your firm must apply its own conflict checks, legal judgment, engagement process and communication policies.
Can we use it for people in Warr Acres and elsewhere?+
That depends on the geographic coverage your firm chooses. Warr Acres is a municipality in Oklahoma County. During the consultation, define whether the intake should identify Warr Acres specifically, Oklahoma County more broadly or another service area, and avoid presenting those areas as interchangeable.