What kinds of custom software can Bosseo build for a law firm?+
Bosseo’s public Custom Software page describes client portals, intake tools, internal dashboards, speed-to-lead tools, referral trackers, document-intake flows, calculators and connections between existing systems. Whether a particular build is appropriate depends on the firm’s workflow and technical requirements.
Do we need a requirements document before speaking with Bosseo?+
Bosseo says the firm can describe the bottleneck in plain English and that its team will ask questions and turn the problem into a scoped build. You should still bring the current process, affected records, users, systems and desired acceptance criteria.
Can Bosseo connect the tool to our existing legal systems?+
Bosseo describes connections with a firm’s website, intake, dashboard, CRM, case management and marketing stack. The page does not establish support for your specific systems, so ask about each proposed connection, data flow, permissions and failure handling during the consultation.
Who hosts and maintains the custom tool?+
Bosseo states that it hosts, monitors and maintains the tools it builds on its managed or dedicated infrastructure. Confirm the hosting, monitoring, backup, security, update and recovery arrangements that apply to your proposed software.
How will we know whether the build is ready?+
Define acceptance criteria before approval. Criteria may address the intended user action, required data, permissions, visible exceptions, recovery and onboarding. The exact criteria should reflect your firm’s workflow rather than an assumed result.
Should our firm buy software instead of commissioning a custom build?+
That is a scope decision. Custom software is worth evaluating when an important workflow does not fit the tools you already use or requires repeated workarounds. Compare the proposed build with available products, including the cost of changing your process, before deciding.