1. Define the reputation area before asking for reviews
Skiatook’s geographic relationship to both Osage County and Tulsa County matters when you decide what the firm’s public profile should communicate. A firm may serve people in Skiatook, clients elsewhere in those counties, or a broader Oklahoma service area. Those are different audiences. A review program should not imply that every reviewer came from Skiatook or that a review proves local demand. It should reflect the firm’s real client relationships and the places the firm actually serves.
Recommended approach
Map the firm’s service area before implementation. Review the Google Business Profile name, address and service-area information; identify the practice areas and counties the firm wants to discuss; and decide whether review requests should use one general message or different approved language by matter type. Bosseo can review the geographic coverage and the reputation decisions that need to be made. The consultation should establish what can be stated publicly without revealing confidential information.
