What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law-firm website. Visitors answer questions one at a time, with the flow organized around practice areas and qualification criteria before the inquiry reaches the firm.
Can the flow cover both Cleveland County and McClain County?+
Purcell is recorded in relation to both counties. Whether your flow should ask about either county, distinguish them, or use a different geographic rule is a firm decision to review. Bosseo’s public page describes routing by case type and location, but the exact configuration should be confirmed.
Does Video Intake determine whether someone has a legal case?+
Bosseo describes qualification by case type, urgency and fit. That is not a substitute for legal advice, conflicts review or a firm’s final decision about representation. Define the boundary between automated questions and human review before implementation.
Where does a completed intake go?+
Bosseo’s public page says completed inquiries can be delivered to the team with answers attached and describes routing to an inbox, CRM and case-management environment. Confirm the exact destination, connector and follow-up action proposed for your firm.
Can visitors use the experience on a phone?+
Bosseo describes the widget as mobile-first. Review the proposed experience on the devices and connection conditions relevant to your visitors, and ask about accessibility, captions, privacy and any alternative path for people who cannot or do not want to use video.
What should we measure before deciding whether it is working?+
Start with operational measures: starts, completions, abandonment points, assignment, response, consultation decisions and accepted matters under definitions your firm controls. Do not use Purcell’s population estimate as evidence of search volume, demand, leads, revenue or case results.