1. Match the intake path to the matters you accept
Bosseo describes Video Intake as a guided survey organized around practice areas and case types. It can capture answers concerning case type, urgency and fit, with qualification weighted toward the work a firm wants to grow. That is more specific than asking every Oklahoma City website visitor to type into the same “tell us about your case” field. The city’s county relationships also make geographic qualification worth discussing: your firm should decide whether county or service-area questions belong in a flow, rather than treating Oklahoma City city limits as a proxy for every person you serve.
Recommended approach
List the practice areas you want the intake to evaluate, the matters you do not accept, and the location questions that affect eligibility. Confirm how the flow should distinguish Oklahoma City from inquiries elsewhere in Canadian, Cleveland, Oklahoma or Pottawatomie counties. Do not treat the city population estimate as a forecast of submissions.
