1. Start with the matters your Kingfisher firm wants to evaluate
Bosseo describes Video Intake as a guided survey built around a firm’s practice areas. Each practice area can have its own question path, and the survey is weighted toward the work the firm wants to grow. That makes practice-area selection the first substantive decision. A firm serving Kingfisher and elsewhere in Kingfisher County should distinguish the geographic area it accepts from the city population figure. The city’s recorded county relationship is Kingfisher County; the population estimate does not show how many prospective clients visit a website or what legal matters they have.
Recommended approach
List the case types you want the intake to identify, the matters that require immediate human review and the inquiries your team does not want routed to a calendar. Review whether the flow should ask about location, timing, case type or another fit question before delivery. Keep the geographic rule explicit rather than treating Kingfisher city and Kingfisher County as interchangeable.
