What does the ROI Dashboard say it tracks?+
Bosseo’s public page describes live keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, lead classifications, case-type breakdowns, forms, video intakes, source attribution, review measures and trends over time. Confirm the proposed scope for your firm during the consultation.
Can it distinguish Grove from Delaware County?+
The page says the dashboard can show city data and case-type data. Grove is recorded as a municipality in Delaware County. Ask Bosseo how the geographic labels would be configured and reported for your firm; do not assume that every inquiry can be assigned to a geography automatically.
Does every call count as a lead?+
No conclusion should be drawn from a call total alone. The page describes classifications including Potential New Client, Current Client and Other. Agree on your firm’s definition and review how spam, duplicates, existing clients and out-of-area contacts are handled.
Can the dashboard prove that marketing produced revenue?+
Bosseo presents leads and matters by case type as signals that can tie back to revenue. Your firm should confirm the required matter and financial fields, attribution rules and system of record before treating a displayed relationship as proven causation or collected revenue.
Who should have access?+
The public page says partners, office managers and intake leads can have access. Your firm should still decide which roles may see calls, transcripts, lead details and financial information, and ask how access is removed when responsibilities change.
What should we ask about integrations?+
Ask which call, form, intake, attribution and matter systems are included in the proposed scope; which fields transfer; how duplicates and missing values are handled; and which system remains authoritative. Do not treat a connected-ecosystem description as confirmation of every third-party integration.