Define what a Durant lead means before reading the total
The public ROI Dashboard page describes contacts classified as Potential New Client, Current Client or Other, with leads tagged by case type. That distinction matters for a firm serving Durant because a count covering Durant city should not automatically be treated as a count for all of Bryan County, and a population estimate should not be treated as a demand forecast. Before relying on a total, identify the geographic field, case-type rule and treatment of existing clients, vendors and spam.
Recommended approach
Ask Bosseo to walk through the proposed definitions for a Durant contact, a Bryan County contact and a qualified potential new client. Decide whether your internal review should separate Durant city from the wider county relationship, and record which case types belong in each view.
