What kinds of custom software can Bosseo discuss with a law firm?+
Bosseo’s public Custom Software page lists examples including client status portals, intake tools, internal dashboards, referral fee trackers, document intake flows, calculators, and tools that connect existing systems. The appropriate scope depends on your firm’s bottleneck and the systems involved.
Do we need a requirements document before contacting Bosseo?+
Bosseo states that a firm can describe its bottleneck in plain English and that its team will ask questions. You should still bring the current workflow, the people involved, the information used, and the result you need to evaluate.
Can Custom Software connect to our current systems?+
Bosseo describes custom tools as connected to a firm’s website, intake, dashboard, CRM, case management, marketing stack, and other systems. Compatibility and data behavior are scope questions, so ask Bosseo to confirm each specific system, permission, trigger, and exception path.
How should a law firm evaluate security and access?+
Review which users can view, add, edit, approve, or download each type of information. Ask about access changes, restricted records, backups, recovery, maintenance, and responsibility during an interruption. Do not approve a general security statement without discussing your proposed workflow.
Who maintains a custom tool after it is built?+
Bosseo’s public page says its team hosts and maintains the custom tools it builds, including updates, fixes, and improvements as the firm changes. Confirm the exact maintenance, support, access, and recovery expectations for your proposed scope.
How do we know whether custom software is appropriate?+
Compare the cost and risk of the current manual process with the cost and operational demands of a build. Custom software is worth reviewing when a clearly defined bottleneck persists and a focused tool can meet written acceptance criteria. Bosseo may also determine that an existing product is a better fit.