What kinds of custom software can Bosseo build for a law firm?+
Bosseo’s public Custom Software page describes client status portals, speed-to-lead tools, referral trackers, document intake flows, internal dashboards, calculators and connections between existing systems. Whether a particular build is suitable for your firm requires a review of the workflow and proposed scope.
Do we need a requirements document before speaking with Bosseo?+
Bosseo says its process starts with describing the bottleneck in plain English and that the team asks the questions needed to scope the build. You can improve the consultation by bringing one recurring process, the people involved and the systems currently used.
Can custom software connect to our existing systems?+
Bosseo says its custom tools can connect with a firm’s website, intake and dashboard and describes connections with existing CRM, case-management and marketing systems. Your specific systems and connection requirements must be reviewed before any integration is treated as included.
How should we evaluate security and recovery?+
Ask about user permissions, administration, backups, restoration, retention, incident responsibilities, exports and offboarding. Bosseo’s public page describes hosting, monitoring, backups and security for its managed infrastructure, but it does not establish a specific recovery objective, uptime level or compliance commitment for your proposed build.
How do we know whether custom software is better than an off-the-shelf product?+
Compare the actual workflow, not the number of features. Custom software may deserve review when a recurring bottleneck requires workarounds or repeated entry. If an existing product already fits the defined need, buying that product may be more appropriate. The consultation should be used to test that decision.
What should acceptance criteria include?+
Include the users, required inputs, expected outputs, permissions, exception handling, integrations, notifications, records, reports and approval authority. Use representative test situations and define what must work before the tool is accepted. Do not rely on a general statement that the software is complete.