Define what “ROI” means for a Worthington firm
The Bosseo page describes the dashboard as a way to view rankings, calls, leads and revenue signals in one place. It also describes leads by case type and matters tied to revenue. Before relying on any dashboard, your firm should decide which events count as a lead, a qualified opportunity, a retained matter and revenue. A Worthington city result should also be distinguished from activity elsewhere in Franklin County or in another service area. The Census record identifies Worthington as a municipality in Franklin County; it does not establish which geographic boundaries a law firm’s marketing should use.
Recommended approach
Bring your current definitions to the consultation. Ask how the dashboard would distinguish Worthington activity from broader Franklin County activity, and how the firm would review a contact that is a current client, vendor, spam inquiry or potential new client.
