Start with the Wauseon workflow, not a generic feature catalog
A custom build should answer a defined operational problem. Bosseo’s public Custom Software page describes tools such as client status portals, intake tools, internal dashboards, referral trackers and speed-to-lead applications. The relevant question for your firm is which recurring task creates avoidable handling, delay or uncertainty. A firm serving Wauseon may work with clients in the city and elsewhere in Fulton County, but the location alone does not tell you which workflow matters. Map the actual process: who receives information, who reviews it, where it is entered, what decision follows and where the record must be available.
Recommended approach
Bring one concrete bottleneck to the consultation. Describe the current steps in plain language, identify the people responsible for each step and separate the Wauseon service area from any broader geography. Ask Bosseo to show how the proposed tool would remove or simplify work without adding another disconnected login.
