What does the ROI Dashboard cover?+
Bosseo’s public description says the dashboard brings together rankings, SERP features, AI citations, calls, lead classifications, case-type breakdowns, forms, video intakes, source attribution, review information and trends. The exact scope for a firm should be confirmed during the consultation.
Can it separate Uniontown from Stark County?+
The firm should ask for those geographic labels to be handled separately if that distinction matters to its decisions. Uniontown is recorded by the Census Bureau as a census-designated place in Stark County, Ohio; that relationship does not by itself determine how the firm should structure its reporting.
Does a ranking prove that marketing produced a case?+
No. A ranking or SERP feature is a visibility signal. Bosseo describes connecting rankings with calls and leads, but the firm should agree on the evidence needed to connect an inquiry to an accepted matter or financial result.
Can the firm inspect calls behind a total?+
Bosseo’s public page says calls can be recorded, transcribed and tagged by case type. Ask how access works for your team, what information is available for each record, and how the firm’s confidentiality and review rules will be handled.
Who should have dashboard access?+
Choose access according to the firm’s responsibilities. Bosseo says partners, office managers and intake leads can be given access. Confirm how users are added or removed and whether different roles can receive different permissions.
Is every integration included?+
No specific integration should be assumed from the public description. Ask Bosseo which data sources and systems are included in the proposed scope, what requires configuration or manual reconciliation, and how missing or incomplete records are handled.