What does Bosseo say Lead Attribution shows for each lead?+
Bosseo describes a journey containing the channel, referrer, landing page, device, session detail and intake answers. Bosseo also describes calls and outcome tracking through consultation and signed case.
Can the system distinguish a Uniontown visit from a Stark County matter?+
The Census Bureau records Uniontown as a census-designated place in Stark County. Whether your attribution records can distinguish residence, search location, service area and matter location is a firm-specific implementation question to review with Bosseo; those concepts should not be treated as interchangeable.
Does attribution prove that a page produced a case?+
It can provide a journey and outcome record for review when the relevant data is captured. It does not make a page visit, population estimate or source label proof of demand, causation or profitability. Your firm should define how it interprets assisted journeys and changing matter statuses.
Will my intake team need to ask how someone heard about the firm?+
Bosseo’s public page says its instrumentation is designed to work behind the scenes without manual tagging or a staff-managed “how did you hear about us?” script. Ask how that applies to your current website, forms, phone process and records before making a decision.
Can phone inquiries be included?+
Bosseo says phone calls can join the same journey record, with the transcript and case-type tag connected to the web journey. Review which call records your firm can use, how consent and retention are handled, and how calls are matched to the correct inquiry.
How does Lead Attribution relate to the ROI Dashboard?+
Bosseo describes Lead Attribution as feeding journey-level detail into its ROI Dashboard, where broader numbers can be reviewed. Ask which fields and outcomes appear in the dashboard and whether they match the definitions your firm uses for qualified inquiries and signed matters.