1. Define what “ROI” means for your Trotwood practice
The dashboard page describes leads and matters by case type, with revenue presented as the point where marketing activity becomes business information. That does not make every call a case or every ranking a return. Before reviewing a screen, decide which events matter to your firm: a qualified inquiry, a completed intake, a consultation, a signed engagement or another internally defined milestone. Keep Trotwood city and Montgomery County labels distinct if your service area includes both. The Census records Trotwood as a municipality in Montgomery County; it does not establish which legal services people seek or which geographic labels should receive credit.
Recommended approach
Ask Bosseo to show the exact definitions used for lead, potential new client, current client, case type, matter and revenue. Confirm which fields your staff will maintain, which are collected automatically and which require review. Approve a written definition set before treating a dashboard total as an ROI figure.
