What can Bosseo’s ROI Dashboard show?+
Bosseo’s public product page describes rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, lead classifications, case-type breakdowns, source attribution, review activity and trends over time. Ask which items are included in the proposed setup for your firm and how each is defined.
Does a Trotwood ranking prove that the firm will receive clients?+
No. A ranking is a visibility measure, not proof of demand, a call, a qualified lead, a signed matter or revenue. Bosseo’s page describes measurement of those stages, but your firm should review the definitions and attribution path before relying on them.
Can the dashboard separate Trotwood from Montgomery County?+
That should be confirmed during the consultation. Trotwood is recorded in Montgomery County, but a municipality and a county are not interchangeable reporting areas. Ask how location is assigned and how the dashboard handles people or contacts whose location is missing or unclear.
How are calls and contacts classified?+
Bosseo says calls can be transcribed and tagged by case type, and its public page describes Potential New Client, Current Client and Other classifications. Ask how duplicate, spam, transferred, missed or ambiguous contacts are handled and who can correct a classification.
Who should have dashboard access?+
Your firm should decide that after reviewing the information displayed. Bosseo’s public text says partners, office managers and intake leads can have access. Confirm the available roles, administrative controls, removal process and any export or recovery expectations before granting access.
What should we ask about implementation?+
Ask which data sources are included, which definitions your staff must maintain, how missing or incorrect records are resolved, how geographic labels are assigned, what acceptance criteria apply and which related Bosseo services are required for a particular view. Do not assume an integration, uptime level or result that has not been established for your account.