1. Define what “ROI” means for a Sidney practice
Bosseo’s public ROI Dashboard page describes rankings, calls, leads, case-type breakdowns, source attribution, retainers, and revenue signals. Those labels are useful only when your firm agrees on the underlying definitions. A call is not automatically a prospective client. A lead is not a signed matter. A ranking is not revenue. For a practice serving Sidney, decide whether geography means Sidney alone, Shelby County, Ohio, or another expressly defined area. Do not allow the dashboard to blur the municipality and county into one unexamined market.
Recommended approach
Bring your current definitions for inquiry, qualified lead, consultation, retained matter, and revenue. Ask Bosseo to show how each would be represented and which fields remain firm-entered or require confirmation. Keep population context separate from performance reporting: the Census estimate describes Sidney city, not legal need or commercial opportunity.
