What does Lead Attribution show for an inquiry?+
Bosseo describes channel, referrer, landing page, device, session context and attached intake answers. The public page also describes calls and outcomes joining the same journey. Confirm the exact fields and scope for your firm during the consultation.
Can it include phone calls?+
Bosseo’s public Lead Attribution page says calls can join the journey, including the transcript and case-type tag from the phone system. Ask how that connection would apply to your firm’s current call and intake records.
Does attribution prove that a channel caused a signed case?+
It can provide a recorded journey and outcome for review, but attribution does not remove uncertainty from incomplete records or establish future performance. Use consistent definitions for inquiry, consultation and signed case before comparing channels.
How should a Sharonville firm use the Census population figure?+
Use the 14,030 2020–2024 ACS five-year estimate as geographic context only. It does not prove demand, search volume, competition, leads, legal need or revenue. Keep Sharonville separate from its recorded Butler County and Hamilton County relationships.
Do we need to change the question intake staff ask?+
Bosseo says its attribution runs behind the scenes and that staff do not need to rely on a “how did you hear about us?” question for the journey data. Still, review your intake process and permissions so case type and outcome information are recorded consistently.
How does this relate to the ROI Dashboard?+
Bosseo describes Lead Attribution as feeding journey-level detail into its ROI Dashboard, with roll-ups by channel, case type and page. Ask to review how the dashboard would represent your firm’s selected outcomes and geographic reporting needs.