What does Bosseo say Lead Attribution shows?+
Bosseo’s public product description says it can show a lead’s channel, referrer, landing page, device and session detail, attach intake answers, include calls and track outcomes through consultation and signed case. Review the proposed scope for your firm before relying on any field.
Can it distinguish a Reynoldsburg inquiry from an inquiry elsewhere?+
That depends on the location information available in your intake and journey records and on the reporting configuration reviewed with Bosseo. Reynoldsburg’s recorded county relationships are Fairfield, Franklin and Licking counties; do not assume that a geographic label will be captured or classified automatically.
Does attribution prove that a marketing channel caused a signed case?+
It can provide a documented journey and outcome record, but the record still needs careful interpretation. A journey shows recorded interactions and an associated outcome; it does not by itself establish legal causation or guarantee future cases, revenue or return on spending.
Will calls be included?+
Bosseo states that calls can join the same journey record, including the transcript and case-type tag described on its public page. Ask how your current phone system, call records and matching rules would be handled, and how uncertain matches would be identified.
Do we need to change how our team asks for the source?+
Bosseo says its attribution runs behind the scenes and does not require staff to rely on a “how did you hear about us?” script. Your firm should still review its intake, privacy, access and outcome-recording practices and confirm what, if anything, must change.
How does this relate to the ROI Dashboard?+
Bosseo says journey-level detail rolls up into its ROI Dashboard, alongside rankings and calls. During a consultation, confirm which fields and outcomes appear in the dashboard and how your firm would use them for decisions.