What does Bosseo say Lead Attribution records?+
The public product description identifies channel, referrer, landing page, device and session detail, with intake answers attached to the journey. It also describes calls joining the journey and outcome tracking through consultation and signed case. Ask Bosseo to confirm how those elements would apply to your firm.
Can the reporting distinguish Painesville from Lake County?+
Painesville city is recorded in Lake County. Whether your reporting can distinguish the municipality, broader county service area or another location field depends on the agreed data and intake scope. Raise that distinction during the consultation rather than assuming a location label will be sufficient.
Does attribution decide whether my firm accepts a case?+
No. Attribution organizes source, journey, intake and outcome information. Your firm remains responsible for conflicts review, eligibility, attorney judgment, communication and the decision to accept or decline a matter.
Will phone inquiries be included?+
Bosseo’s public product description says phone calls can join the same journey record and that transcript and case-type information can connect with the web session. Confirm the applicable phone system, data handling and scope for your firm before relying on that workflow.
Do I need to change the question “How did you hear about us?”+
Bosseo positions attribution as a way to reduce reliance on memory or a manually maintained source field. You should still decide how your team will collect required intake information and how it will handle consent, privacy and legal obligations. Ask what changes, if any, are needed in your current process.
Can Lead Attribution prove that a marketing channel caused a signed case?+
It can provide a recorded journey and outcome for review, according to Bosseo’s public description. A recorded path is evidence for analysis, not proof that one channel alone caused a legal decision. Review attribution with your firm’s other business and intake information.