What is the geographic scope for New Burlington reporting?+
New Burlington is recorded as a CDP in Hamilton County, Ohio. Your firm should decide whether reporting also includes the county, a wider metropolitan area or other Ohio locations, and keep those scopes separate. Population does not establish demand or lead volume.
What does Bosseo say the ROI Dashboard tracks?+
Bosseo’s public product page describes rankings, SERP features, AI citations, calls, call transcripts, lead classifications, case types, forms, video intakes, source attribution, reviews and trends over time. Ask for a consultation covering the views and definitions that apply to your firm.
Does a ranking prove that marketing produced a case?+
No. A ranking is a visibility measure. It should be reviewed alongside calls, forms, intake classifications, matter records and any agreed attribution rule. Neither a ranking nor a population estimate proves legal demand, a lead, a signed matter or revenue.
Can the whole firm access the dashboard?+
Bosseo’s public page says partners, office managers and intake leads can receive access. Before adoption, confirm which users can view or change recordings, transcripts, classifications, matter information and financial fields, and how access is removed.
How should we evaluate live updates?+
Bosseo describes calls, forms and intakes appearing as they happen, with rankings refreshing on their tracking cycle. Ask which metrics update continuously, which follow a tracking cycle, how delayed or missing records are shown and how your team should interpret a temporary gap.
What should we ask before booking a review?+
Bring your intended geographic labels, practice areas, intake categories, matter stages, source questions and user roles. Ask Bosseo to explain definitions, permissions, correction procedures, recovery expectations and how the dashboard connects with the records your firm uses to evaluate matters.