What does the ROI Dashboard say it tracks?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, forms, video intakes, lead classifications, case types, source attribution, review growth and trends over time. Confirm the exact scope and definitions for your firm during the consultation.
Can it separate Middleburg Heights from Cuyahoga County?+
That is a question to confirm with Bosseo. Middleburg Heights is a municipality in Cuyahoga County, and those geographic scopes should not be treated as identical. Ask how city and county targets appear in rankings, attribution and reporting.
Does a dashboard lead equal a signed case?+
No conclusion should be assumed. The page describes Potential New Client classification and reporting that can connect leads and matters to revenue, but your firm should confirm the matter-status definitions, required data and any staff steps needed to establish that connection.
How often does information update?+
Bosseo’s public page says calls, forms and intakes appear as they happen and that rankings refresh on their tracking cycle. Ask what the tracking cycle is for each ranking measure, how delays are shown and how corrections affect historical views.
Who should be allowed to view calls and transcripts?+
Decide that with Bosseo and your firm’s internal policies. The page describes access for partners, office managers and intake leads, but you should confirm role permissions, recording and transcript access, retention, export and removal procedures.
Does the dashboard guarantee search visibility or revenue?+
No. The dashboard is described as a measurement product, while Google states that automation does not guarantee crawling, indexing or search visibility. Population data also cannot establish demand, leads, cases or revenue. Use the dashboard to review defined measurements and decisions, not as a guarantee.