1. Define what a Mason result means before reviewing ROI
The dashboard page describes rankings by service-and-city target, lead totals by case type, and questions such as which cities produce calls. For a firm serving Mason, the first decision is geographic definition. Mason is a municipality in Warren County, so your review should distinguish Mason activity from Warren County activity and from any broader Ohio coverage. Do not treat the city’s population estimate as proof that a practice area has demand or that a marketing channel will produce matters. Instead, ask which location labels appear in the reporting, how service areas are named, and whether a call or form can be tied to the location the person intended to reach.
Recommended approach
Require a written definition for Mason, Warren County and any wider service territory. During the consultation, ask to see how city, county and statewide ranking targets would be separated and how that distinction would affect decisions about practice-area coverage.
