What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm website. A visitor answers one question at a time, with the flow organized around the firm’s practice areas and intended to help qualify the inquiry by case type, urgency and fit.
How is it different from a contact form?+
A contact form typically leaves the visitor with a blank description field. Video Intake uses a guided question path instead. Whether that produces better information for your firm depends on the questions, visitor experience and follow-up arrangement you approve.
Can our firm choose the questions and matter categories?+
Bosseo’s public page says each practice area can have its own qualification path and that flows are built with the firm. Confirm the available configuration, approval process and treatment of questions that require attorney or staff judgment.
Where do completed inquiries go?+
Bosseo says completed inquiries can be delivered with answers attached and tagged by case type, including to an inbox, CRM or case-management environment. Confirm the exact destination, connection, fields, permissions and error handling for your firm before relying on the workflow.
Will Video Intake guarantee more leads or signed cases?+
No such outcome should be assumed. Video Intake can change how website inquiries are collected and reviewed, but your results depend on your visitors, practice areas, questions, response process and other conditions. Marysville’s population estimate is not a forecast of demand or case volume.
What should we ask about accessibility and mobile use?+
Ask to review the experience on mobile devices and confirm available accessibility considerations, including captions or transcripts if relevant, keyboard behavior, readable controls and a non-video alternative. Do not assume that mobile-first means suitable for every visitor.