What does the ROI Dashboard page say it tracks?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, inbound calls, forms, video intakes, lead classifications, case-type breakdowns, source attribution, review information and trends over time. The appropriate scope for your firm should be confirmed in consultation.
Can a Lorain report cover more than Lorain city?+
That is a scope decision for your firm. Lorain is a municipality in Lorain County, Ohio, and those geographic levels should not be treated as identical. Ask how the dashboard would label Lorain city, Lorain County and any additional service areas so the report matches your firm’s actual coverage.
Does a lead count mean the firm received a signed case?+
No conclusion like that should be assumed. The public page describes contacts classified by type and case type, and it describes leads and matters as separate concepts. Ask how your firm’s matter status and signed-client information would be represented before using dashboard figures as financial evidence.
Who should be allowed to view the dashboard?+
That depends on your firm’s roles and privacy requirements. Bosseo’s public page says firms can provide access to partners, office managers and intake leads. Ask which permissions are available and who may view call recordings, transcripts, classifications or financial information.
What should we ask about data delays or missing records?+
Ask how calls, forms, intakes and rankings are refreshed; how delays are identified; how corrections are made; and what historical information remains available. The public page describes live or continuously updating activity but does not state an uptime level, retention period or recovery-time commitment.
Does the dashboard guarantee better rankings or more cases?+
No. A dashboard measures and organizes described signals; it does not establish future rankings, demand, leads, cases or revenue. Google also states that automated or scaled content does not guarantee crawling, indexing or search visibility. Use the consultation to define what will be measured and how results will be interpreted.