1. Define the Kirtland geography before reviewing performance
Kirtland is recorded as a municipality in Lake County, Ohio. A dashboard discussion should preserve that distinction. A Kirtland target is not automatically the same as all of Lake County, the Cleveland metropolitan area, or Ohio as a whole. The Bosseo page describes rankings for service-and-city targets and says the dashboard can show which cities produce calls. That makes geographic definitions a practical acceptance question: which location labels are being tracked, and how are calls or leads associated with them?
Recommended approach
Ask Bosseo to identify the exact city, county and broader geographic labels used in any proposed dashboard view. Decide which geography belongs in each review: Kirtland, Lake County, or another area your firm deliberately serves. Do not use the 6,911 estimate as a forecast or as evidence of likely lead volume.
