1. Start with the journey, not the client’s memory
A person may first arrive through organic search, an AI referral, a Local Services Ad, a direct visit or a referral. They may leave and return before contacting the firm. Bosseo’s Lead Attribution page describes records containing the channel, referrer, landing page, device and session detail, with intake answers attached. That gives a Kettering firm a way to examine whether its relevant pages and referral paths lead to qualified inquiries, rather than treating every visit as equal.
Recommended approach
Review whether your current reporting can distinguish first visit, return visit, landing page, channel and inquiry outcome. Include Kettering-related pages and any service areas connected to Greene County and Montgomery County in that review, without treating the city’s population as a forecast.
