What does the ROI Dashboard say it tracks?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, lead classifications, case-type breakdowns, source attribution, review measures and trends over time. Ask which of these measures apply to your proposed account and how each is defined.
Can the dashboard prove that Ironton has legal demand?+
No. Ironton’s 2020–2024 ACS 5-year population estimate is 10,768, with a margin of error of 330, but population is not evidence of search demand, competition, leads, cases or revenue. The dashboard can be reviewed for measured activity; it should not be used to turn demographic context into a forecast.
Does a lead equal a signed case?+
No. The public page distinguishes Potential New Client, Current Client and Other, and discusses leads, matters and revenue-related measures separately. Ask Bosseo and your firm to agree on the event definitions and the process for connecting an inquiry to a matter.
How current is the information?+
Bosseo describes the dashboard as live, says calls, forms and intakes appear as they happen, and says rankings refresh on their tracking cycle. Ask for the update timing and exception process for each data type. Do not assume every tile changes on the same schedule.
Who should be allowed to view call details?+
That is a firm decision. The public page says a firm can give access to people it chooses, but it does not establish your roles, retention rules or security requirements. Review access by role and distinguish summary reporting from recordings, transcripts and other detailed information.
Does the dashboard guarantee search visibility or revenue?+
No guarantee should be inferred from measurement. The dashboard page describes tracking and attribution, while Google says automation does not guarantee crawling, indexing or search visibility. Use the consultation to separate observed results from targets, assumptions and decisions still requiring testing.