Start with the geographic question, not a population assumption
Groesbeck is recorded as a CDP in Hamilton County. Its population estimate describes the place, but it does not establish how many people visit your site, where inquiries originate, which practice areas they need or whether they prefer video to a form or phone call. For Video Intake, that distinction matters. The right starting point is the geographic scope your firm actually serves: Groesbeck alone, Hamilton County, a wider Ohio service area or another defined territory. That scope should shape the questions and routing rules rather than treating every visitor as the same type of prospect.
Recommended approach
Map the service areas and practice areas your firm will present in the intake. Review whether Groesbeck inquiries should follow the same path as inquiries from elsewhere in Hamilton County or Ohio. Use actual website and inquiry records, if available, to decide what to test; do not use the population estimate as a proxy for demand.
