What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. Visitors answer questions one at a time, and the inquiry can be organized by case type, urgency and fit before it reaches the firm.
How is it different from a contact form?+
A contact form generally asks a visitor to provide basic details and a free-form explanation. Video Intake is described as a guided path that helps collect structured answers. Your firm still controls the questions, acceptance rules and follow-up decisions.
Can a Fort Shawnee firm use different paths for different practice areas?+
Bosseo’s public page says each practice area can have its own qualification path. During a consultation, ask how those paths would be defined for your firm and how inquiries outside the selected areas would be handled.
Where do completed inquiries go?+
Bosseo states that completed inquiries can arrive with answers attached and can be tagged by case type. The public page also discusses delivery to an inbox, CRM and case-management system. Confirm the specific destination and configuration for your firm before making an implementation decision.
Is Video Intake a substitute for legal advice or emergency assistance?+
No conclusion about that should be assumed from the product description. Your firm should state clearly whether the intake is only an inquiry channel, how urgent situations are handled and when a visitor must use another contact method.
How should we judge whether it is working?+
Track separate stages such as started, completed, accepted for review, contacted, consultation scheduled and retained matter. Review Fort Shawnee and other service areas only when location information is collected consistently. A completed intake alone does not prove a case, engagement or revenue result.
