What does Lead Attribution show for an inquiry?+
Bosseo’s public page describes records that can include the channel, referrer, landing page, device, session detail and intake answers. It also describes connecting calls and tracking outcomes through consultation and signed case. Confirm the exact scope for your firm before relying on any field.
Can it distinguish Fairview Park from Cuyahoga County?+
Geographic reporting depends on the information your firm collects and how it defines each reporting category. Fairview Park is a city in Cuyahoga County, so those labels should not be treated as interchangeable. Ask how location information would be captured and reviewed.
Does attribution replace our intake process?+
No conclusion about replacing your process should be assumed. Bosseo says attribution operates behind the scenes on the website and intake tools, but your firm still needs to define qualification, conflicts, ownership, escalation and follow-up. Confirm how the service would fit your existing workflow.
Does it track phone calls as well as forms?+
Bosseo’s public Lead Attribution page says phone calls can join the same journey record and that call information can connect with the web journey. Ask what call data is included, how it is identified and what permissions apply to transcripts or other call records.
How is this different from aggregate analytics?+
The public product description positions Lead Attribution as connecting a specific lead’s journey and intake information rather than showing only anonymous traffic in aggregate. Ask Bosseo to demonstrate the records and roll-ups relevant to your firm before deciding whether they answer your reporting needs.
Can attribution prove that a marketing channel produced a case?+
It is intended to connect a journey to recorded consultation and signed-case outcomes, according to Bosseo’s page. It cannot create missing records or prove future performance. Your firm must define outcomes and review data completeness before using the result to change budget.