1. Build a review request plan around real client experience
Bosseo’s public Reputation & Reviews page describes campaigns to past clients and automated requests to new clients at selected moments. It also states that reviews should come from real clients and should not be bought, faked or incentivized. That distinction matters for a law firm serving Cheviot and Hamilton County: the city’s population estimate cannot tell you how many former clients are appropriate to contact or which matters should be excluded. Your firm must decide which completed engagements, milestones or client relationships are suitable for an honest request. A useful review plan should also account for confidentiality, sensitive matter types and the firm’s own client-communication standards.
Recommended approach
Ask Bosseo to map review eligibility to your matter lifecycle rather than to a geographic assumption. Define who may be contacted, which matters need extra care, who can approve the wording and how a client can decline. Treat the Cheviot location as one part of the service area, not as proof that every resident is a prospective client.
