1. Replace “How did you hear about us?” with a complete journey
A client’s recollection is often too broad to guide a budget decision. Bosseo describes Lead Attribution as capturing the channel, referrer, landing page, device and sessions before a person reaches out. The page also says intake answers can be attached to that journey. That distinction matters for a Valley City practice because the relevant service area may include Valley City, Barnes County and other locations your firm deliberately serves; a general “Google” entry does not identify which page or geographic message preceded the inquiry. The Census record establishes Valley City’s municipality and Barnes County relationship, but it does not establish search demand, lead volume, competition or case value. Those must come from your firm’s own records.
Recommended approach
Ask to see how a Valley City inquiry would be represented from first visit through contact. Decide which geographic fields belong in your intake record without treating residence, location of an incident and service area as interchangeable.
