1. Define what a lead means for your Wrightsboro practice
A call count can include existing clients, vendors, spam and other contacts. Bosseo’s public page says its dashboard classifies contacts as Potential New Client, Current Client or Other, and groups leads by case type. That distinction matters when a firm serves Wrightsboro but also handles matters elsewhere in New Hanover County or across North Carolina. A geography label should identify what the number actually represents; it should not turn the Wrightsboro population estimate into a forecast of legal demand.
Recommended approach
Ask to see the proposed classification rules before treating a total as a marketing result. Decide how your firm will distinguish a new matter from an inquiry, referral, current-client call or duplicate contact. Record whether a case-type label is assigned during intake, reviewed later or changed by staff. Use the dashboard to inspect the underlying calls and forms, not only the headline count.
