What is Bosseo Video Intake?+
Bosseo describes CLIONT as a guided video survey that lives on a law firm’s website. A visitor answers questions one at a time, with the flow organized around case type and intended to capture information such as urgency and fit before the inquiry reaches the firm.
How is it different from a contact form?+
A contact form typically asks for basic contact information and a written description. The Bosseo product page describes Video Intake as a video-guided, branching survey that collects answers by case type. The right choice depends on your visitors, practice areas and staff workflow, so review both paths before deciding.
Can a Westport firm use different paths for different practice areas?+
Bosseo’s public page says each practice area can have its own question path. Your firm should decide which areas to include, which questions matter and how an inquiry is handled when the selected matter does not fit your scope.
Does Video Intake decide whether someone has a case?+
No such legal conclusion should be assumed. The product is described as screening or qualifying an inquiry by factors such as case type, urgency and fit. Your firm remains responsible for deciding whether to respond, schedule, refer or decline.
Where do completed inquiries go?+
Bosseo says completed inquiries can be delivered to the team with answers attached and describes routing and instant delivery on its public product page. The exact inbox, CRM, case-management destination and follow-up configuration should be confirmed in the proposed scope for your firm.
How should we measure the Westport intake experience?+
Start by separating an intake start, a completion, a reviewable inquiry, a consultation and a retained matter. You can then review those events by practice area and, where useful, service geography. The Westport population estimate is not a demand forecast or a valid promise of lead volume.
