What does Lead Attribution show for an inquiry?+
Bosseo’s public description says the product can show channel, referrer, landing page, device, session detail, and attached intake answers. It also describes connecting calls and outcomes to the journey. Confirm the exact fields and connections included for your firm.
Can it distinguish Sawmills from Caldwell County?+
That depends on the geographic information available in your intake and reporting setup. Sawmills is a municipality in Caldwell County. Ask Bosseo how your firm’s geographic labels would be defined and reported rather than assuming the system will infer them from population or a visitor’s location.
Does attribution prove that a marketing channel caused a signed case?+
It can provide a recorded journey for review, but attribution is not a guarantee of causation or future performance. Your firm should define how it interprets assisted visits, repeat visits, referrals, calls, consultations, and signed matters.
Do we need to change our intake process?+
Bosseo’s public page says attribution runs behind the scenes and that the firm’s team can keep working as it does. Your consultation should still address the intake fields, call information, ownership, and outcome updates needed for useful reporting.
Can phone calls be included?+
Bosseo says calls can join the same journey record. Confirm which phone records, transcripts, case-type tags, and web-session details are available, how calls are matched, and how missed, transferred, or duplicate calls are treated.
How is this different from aggregate web analytics?+
Bosseo describes Lead Attribution as connecting an individual journey and intake information to a lead, then carrying the record toward consultation and signed-case review. Aggregate analytics may show traffic patterns, but they do not necessarily answer the same lead-level questions.