What can Lead Attribution show for a law firm?+
Bosseo’s public product description says the journey can include channel, referrer, landing page, device and session detail, with intake answers attached. It also describes calls joining the journey and reporting by channel, case type and page.
Can it distinguish Pineville from Mecklenburg County?+
That depends on the geographic information your firm collects and how it defines its reporting. Pineville is a municipality recorded in Mecklenburg County, but population data does not create a qualification rule. Discuss the fields and distinctions your firm needs before implementation.
Does attribution prove that an inquiry is a good case?+
No. Attribution describes where and how a journey occurred. Your firm must evaluate practice area, location, urgency, eligibility and other intake information under its own policies.
Do we need to decide what counts as a signed case?+
Yes. If your firm wants to compare channels by outcome, define the stages and inclusion rules first. Bosseo describes outcome tracking through consultation and signed case, but your firm must determine how those stages are recorded and reviewed.
Does this replace asking how someone heard about the firm?+
Bosseo presents attribution as an alternative to relying solely on remembered answers. Your firm should still decide how its intake process handles source questions, incomplete information and discrepancies between a person’s recollection and the recorded journey.
Can the product handle phone inquiries?+
Bosseo’s public page says phone calls can join the same journey record, including the web journey that produced the call, along with described call information. Review the exact call and intake setup for your firm during consultation.