What does the ROI Dashboard cover?+
Bosseo’s public page describes rankings, SERP features, AI-engine citations, calls, transcripts, lead classifications, case types, forms, video intakes, source attribution, reviews and trends. Your consultation should confirm which views and definitions apply to your firm.
Can it prove that Ogden residents need a particular legal service?+
No conclusion like that should be drawn from Ogden’s population estimate or from a dashboard signal alone. The estimate describes population, not demand. Use the dashboard to review your firm’s measured activity under agreed definitions.
Can I separate Ogden from New Hanover County?+
Ask Bosseo how geographic targets and labels would be configured. Ogden is recorded in New Hanover County, but those are different geographic scopes and should not be merged without a deliberate reporting choice.
What is counted as a lead?+
The public page describes a Potential New Client classification, with Current Client and Other contacts separated. Ask how the classification is applied, how exceptions are handled and how it relates to your firm’s own intake and matter records.
Can the dashboard show whether a contact became a signed matter?+
Bosseo’s page describes leads and matters being tied to revenue-related reporting, but the exact data path for your firm is not established here. Ask what must be connected, what your staff must record and how a matter outcome is defined.
Who should attend a review?+
Include a managing partner or budget owner, the person responsible for intake and the person who understands your matter records. Together they can evaluate definitions, permissions, attribution and whether the view supports an actual decision.