What does the ROI Dashboard describe tracking?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, transcripts, lead classifications, case-type breakdowns, forms, video intakes, source attribution, review activity and trends over time. Confirm the exact scope for your firm during the consultation.
Can it prove that a Morganton ranking produced a case?+
No ranking should be treated as proof of demand or causation by itself. The dashboard is described as connecting visibility, contacts, lead categories and matter or revenue signals. Review the recorded journey and your own outcome definitions before drawing a conclusion.
How should we distinguish Morganton from Burke County?+
Morganton is a municipality recorded in Burke County. Decide whether your firm wants separate reporting for Morganton, the county and any broader North Carolina service area. Do not combine them unless that matches your business question.
What should we define before implementation?+
Define lead statuses, practice-area categories, geographic labels, source fields, matter outcomes and revenue events. Also decide who can access recordings, transcripts and other sensitive information, and how corrections will be handled.
Does the public page establish a specific integration or uptime commitment?+
No specific integration list, uptime level or recovery-time commitment is established in the material available here. Ask Bosseo what connections are required, what updates depend on them and what recovery process applies when data is delayed or unavailable.
Is the dashboard a substitute for intake review?+
No. It can organize calls, forms, intakes, classifications and trends, but your team still needs clear intake rules and outcome review. Use it to support decisions, then check important conclusions against the underlying records.