What does Lead Attribution show for an individual journey?+
Bosseo’s public product page describes channel, referrer, landing page, device, session detail and attached intake answers. It also describes connecting calls and tracking outcomes through consultation and signed case, subject to the agreed scope and the information available in the firm’s systems.
Can it distinguish Mebane from Alamance County and Orange County?+
Bosseo describes journey and outcome information, while Mebane is recorded as a municipality associated with Alamance County and Orange County. Ask Bosseo how your firm’s geographic fields would be represented. Do not assume that a city or county label will be available unless it is collected or otherwise supported in the agreed setup.
Does attribution prove that a channel will produce cases?+
No. It can provide records for evaluating journeys and outcomes, but it does not guarantee inquiries, signed cases, search visibility or revenue. Future decisions should account for the quality and relevance of the firm’s pages and the accuracy of its outcome records.
Will my team need to ask every caller how they found the firm?+
Bosseo describes Lead Attribution as operating behind the scenes and attaching journey data to leads. Ask during consultation how your existing intake tools and phone process would be handled, and what staff involvement is required for correcting or updating outcome information.
Can phone calls be included?+
Bosseo’s public page says calls can join the same journey record, including the web session that produced the call, the transcript and a case-type tag. Confirm the details, permissions and correction process that would apply to your firm.
Where is the information reviewed?+
Bosseo describes journey-level records and roll-ups in its ROI Dashboard, including views by channel, case type and page. Ask which views are included in the scope discussed for your firm and how outcome updates reach the dashboard.