Does the ROI Dashboard prove that marketing caused a signed case?+
No dashboard view should be treated as automatic proof of causation. Bosseo describes source attribution, leads, matters and revenue signals, but your firm must define stages and validate records before drawing a conclusion.
Can we report Lenoir separately from Caldwell County?+
Ask Bosseo to confirm the geographic fields and reporting configuration for your account. Lenoir is a city in Caldwell County, and those geographies should not be combined by default.
What does Bosseo publicly say the dashboard tracks?+
The public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, transcripts, lead classifications, case types, forms, video intakes, source attribution, reviews, trends and matter or revenue signals.
What should we ask about call recordings and transcripts?+
Ask who can access them, how long they are retained, whether they can be exported or deleted, how corrections are made and what safeguards apply to sensitive intake information. The public page does not establish those terms.
Is Lenoir’s Census population a forecast of leads?+
No. The 2020–2024 ACS estimate of 18,299 describes Lenoir’s population, with a margin of error of 64. It is not evidence of search volume, legal need, competition, leads, cases or revenue.
Can a dashboard guarantee search visibility?+
No. Use the dashboard to observe defined signals and review decisions; do not treat it as a visibility guarantee.