What can Lead Attribution show for a lead?+
Bosseo describes a record that can include the channel, referrer, landing page, device, session detail and intake answers. The public page also describes calls joining the same journey and outcome tracking through consultation and signed case. The exact information available to your firm should be confirmed in a consultation.
Can it include phone calls as well as forms?+
Bosseo says phone calls can join the same journey record, with the call information, case-type tag and web journey connected. Ask how that would align with your firm’s current phone and intake practices before deciding what reporting you need.
Do we need to rely on a client’s answer to “How did you hear about us?”+
Bosseo positions Lead Attribution as a way to use the recorded journey rather than relying only on memory. You should still decide what intake information your firm needs and how staff will handle records that are incomplete or cannot be connected.
Can attribution tell us whether a Lake Norman of Iredell page produces cases?+
It can support a review of landing pages and associated outcomes, as described by Bosseo. It cannot establish in advance that a page will rank, attract visitors or produce signed cases. Lake Norman of Iredell’s population record is geographic context, not a demand forecast.
How should a firm compare channels?+
First define the outcomes you want to compare, such as qualified inquiry, consultation or signed case. Then review channel, case type, page and outcome together, checking that the records use consistent definitions. Do not treat traffic or an attributed visit as equivalent to a retained matter.
Will attribution guarantee search visibility or results?+
No guarantee should be assumed. Google states that automation does not guarantee crawling, indexing or search visibility. Lead Attribution is a measurement and review capability; it does not establish future rankings, lead volume, revenue or case results.