1. Set the geographic frame before reading the numbers
That distinction matters when you review location-based reporting. A Butner result, a Granville County result and a broader North Carolina result should not be treated as interchangeable. The dashboard page describes tracking for service-and-city targets and says that city data can help show where calls and clients originate. Check whether your reporting separates the geographic areas you actually serve and labels each one consistently.
Recommended approach
Ask Bosseo to demonstrate how a Butner target would be distinguished from Granville County and any wider North Carolina coverage in the reporting you receive. Before relying on a location comparison, agree on the geographic label, the service area it represents and whether the underlying contact record contains a usable location signal.
