1. Start with the geographic question, not the chart
Belmont is a municipality in Gaston County, North Carolina. The 2020–2024 ACS five-year population estimate for Belmont is 15,546, with a margin of error of 61. A dashboard should therefore keep “Belmont,” “Gaston County,” and any wider service area distinct. A single city label should not be treated as proof that every contact came from within the city or that every matter serves the same geographic market.
Recommended approach
Ask Bosseo to show how city and county dimensions are defined, assigned and displayed. Decide whether the firm will review Belmont separately, combine it with Gaston County, or use another geographic grouping. Record the rule before comparing periods or practice areas. If the proposed view cannot explain the geographic unit behind a number, do not use that number for a location-level budget decision.
