What can a Wesley Hills law firm evaluate in the ROI Dashboard?+
Bosseo describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, transcripts, classifications, case types, forms, video intakes, source attribution, reviews and trends. The consultation should confirm which measurements apply to the firm and how Wesley Hills is labeled.
Does the Wesley Hills population estimate predict leads or cases?+
No. The 2020–2024 ACS five-year estimate is 6,196 for Wesley Hills, with a margin of error of 23. It provides geographic context only and does not prove demand, competition, calls, matters or revenue.
Can the dashboard separate Wesley Hills from Rockland County?+
That should be a consultation question, not an assumption. Ask how location targets, source records and city or county views are labeled, and require the proposed separation in the acceptance criteria if it matters to the firm.
What should count as a lead?+
Bosseo’s public page describes a Potential New Client classification and separate Current Client and Other categories. The firm should still agree on the operational definition, duplicate handling, case-type labels and the separate point at which an inquiry becomes a matter.
Who should have access to calls and transcripts?+
Decide by role. Partners, office managers and intake leads may need different access, but the appropriate model depends on the firm’s own requirements. Ask for a permissions walkthrough covering viewing, correction, export and removal of access.
Does the public page establish an integration or uptime guarantee?+
No. The page describes connected services and continuously updating views, but it does not establish a particular integration, uptime level, recovery time or local infrastructure presence. Ask Bosseo to define those items for the proposed scope.